Clean The Print Head Nozzles (Windows) MP280 / MP495 / MP499
Clean The Print Head Nozzles (Windows)
The following contains instructions to check the nozzles for poor print quality and perform print head nozzle cleanings. If print results are faint or streaks are printed, the print head nozzles may be clogged. To improve print quality, perform print head cleanings or print head deep cleanings.
Caution: Only used the approved methods below to clean the print head. Use of other methods may further clog the nozzles on the print head and may cause permanent damage the print head.
Note: It is important to check the cleaning results by printing Nozzle Check Pattern after each cleaning. Cleaning and Deep Cleaning consumes a certain amount of ink. Only perform a cleanings when necessary.
- Confirm that the printer is connected to the computer and the printer is turned on.
- Complete or cancel any print jobs in progress.
- Select items from the Start menu as shown below:
- If you are using Windows 7, select the Start menu -> Devices and Printers.
- If you are using Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.
- If you are using Windows XP, select the Start menu -> Control Panel -> Printers and Other Hardware ->Printers and Faxes.
- Right-click your model name icon, and then select Printing Preferences from the displayed menu
The printer driver setup window appears - Click the Maintenance tab. (The Maintenance window opens.)
Note: The layout varies depending on the printer and version of Windows you are using. - Insert a piece of letter-sized plain paper in the paper tray.
- Select 'Nozzle Check'.
Note: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items inNozzle Check. - When the confirming message is displayed, click 'OK'. (Nozzle Check printing will start.)
- Examine the Nozzle Check output.
- Determine whether the pattern is normal or not normal.
When the output is normal- When the output is normal:
You should not see any missing lines in pattern (1) or horizontal white streaks in pattern (2).
The pattern may vary depending on the printer. - When the output is not normal
- You will see missing lines pattern 1.
If there are missing lines, cleaning is required.
(A) Good
(B) Bad (lines are missing) - You will see horizontal white streaks in pattern 2 for any color.
If there are horizontal white streaks, cleaning is required.
(A) Good
(B) Bad (horizontal white streaks are present)
- You will see missing lines pattern 1.
- When the output is normal:
- Click here if the pattern is normal.
- If the pattern is not normal, perform a Cleaning.
Note: Perform this step first to clean the print head.- If the pattern is not normal after two Cleanings, perform up to two Deep Cleanings of the print head.
Caution: Cleaning consumes a certain amount of ink. Perform cleanings only when necessary.
- If the print head is performing as normal cleaning is not required. Click 'Exit' to return to the Maintenance window.
- Click 'OK' to finish and exit the Properties window.
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
- Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.
- To perform a print head cleaning from the Maintenance window, click 'Cleaning'.
- At the Print Head Cleaning dialog box, select the appropriate color to clean.
- To clean all colors, confirm radio button All Colors BK, C, M, Y is selected and then click 'Execute'.
- To clean specific colors, select from the following three radio buttons and then click 'Execute'.
Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.
- To clean all colors, confirm radio button All Colors BK, C, M, Y is selected and then click 'Execute'.
- Print a Nozzle Check Pattern and examine it.
- Perform Cleaning again if necessary.
Note: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.
- In the Maintenance window, click 'Deep Cleaning'.
Note:
* Selecting Deep Cleaning will allow you to select All Colors BK, C, M, Y or Black BK.
* The layout varies depending on the printer and version of Windows you are using. - When the Deep Cleaning window is displayed, check the contents, and click 'Execute'.
Note: Cleaning consumes a certain amount of ink. Performing Cleaning often, ink will be consumed quickly. Furthermore, Deep Cleaning consumes more ink than Cleaning; execute Deep Cleaning only if the nozzle condition does not improve even after Cleaning.
By clicking Initial Check Items before clicking Print Check Pattern, you can see the specific confirmation items inNozzle Check. - When the confirmation window is displayed, click 'OK'.
- When the confirming message is displayed, check the contents, and click 'OK'.
Do not perform any other operations until cleaning is completed. - Print a Nozzle Check Pattern and examine it.
- Perform Deep Cleaning again if necessary.
- If the print quality does not improve, turn off the printer and let it sit for 24 hours or more, then perform Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquify, and resolve the problem.
- If the print quality does not improve, replace the ink cartridge(s).
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